Privacy Policy
Last updated: January 12, 2025
Welcome to the Teletalk BVS app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully. By using the app, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following information:
- Personal Information: Name, National ID (NID), phone number, and other details required for SIM registration.
- Biometric Data: Fingerprint and other biometric identifiers necessary for identity verification.
- Usage Data: Information about how you interact with the app, including logs and analytics.
2. How We Use Your Information
Your information is used to:
- Facilitate SIM registration and activation processes.
- Verify your identity as required by Bangladesh's telecom regulations.
- Enhance app functionality and improve user experience.
- Comply with legal obligations and protect against fraud.
3. Sharing of Information
We may share your information with:
- Government Authorities: To comply with legal and regulatory requirements.
- Third-Party Service Providers: For technical support, data processing, and other operational needs.
- Law Enforcement: When required by law or to prevent illegal activities.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your information as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
6. Your Rights
You have the right to:
- Access your personal data and request corrections if necessary.
- Request the deletion of your data, subject to legal and operational requirements.
- Withdraw consent for data processing, where applicable.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the updated policy will take effect immediately upon posting.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Thank you for using Teletalk BVS. Your privacy is important to us.